1. Information we collect and how we use it
1.2 We collect this information: directly from you when you provide it to us; and/or automatically as you navigate through our Products, Services and other offers by the Company (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies).
2. Information provided by you
2.2 Contact information When requested to be contacted by Company’s relevant personnel, you may be asked to provide information about yourselves. This information enables Company’s relevant personnel to respond promptly and effectively to customer questions and requests.
2.3 Location information – When you use certain feature or application from Company’s website, we will need to collect information about your location. We may obtain your physical location in order to provide you with accurate information and services.
3. Use of Information
3.1.2. to facilitate Your use of the Website;
3.1.3. to respond to Your inquiries or fulfil Your requests for information about the various products and services;
3.1.4. to provide You with information about Our products/services and to send You information, materials, and offers from Us;
3.1.5. to send You important information regarding the Website, app, changes to Our terms, conditions, and policies and/or other administrative information;
3.1.6. to send You surveys and marketing communications that We believes may be of interest to You;
3.1.7. to personalize Your experience on the Website, app and Our other websites by presenting advertising, products and offers tailored to You;
3.1.8. to help You address Your problems with the Website including addressing any technical problems;
3.1.10. for proper administration of the Website;
3.1.11. to conduct internal reviews and data analysis, direct or indirectly, for the Website, app (e.g., to determine the number of visitors to specific pages within the Website,app); and
3.1.12. to provide it for scrutiny to any statutory, regulatory or any other governmental authority or any other agency as advised or directed by government or any judicial body.
3.1.13. To provide better customer experience and services.
4.2 However We may disclose the Personal Information or any other information collected from You to any statutory, lawful enforcement body, regulatory body or court if we are under a duty to do so or required by law to disclose or share your personal data or any other information collected from You.
4.4 Disclosure of information as stated under website terms and condition and / or any other document.
5.2 Company reserves the right to conduct a security review at any time to verify your identity. You agree to provide to the Company all the information that we request for the security review. If you fail to comply with any security request, the Company reserves the right terminate your account with us and prohibit your access to the Website.
5.3 Company and its personnel are not liable and cannot be held liable for any breach of security by or for any actions of any third parties that receive Your Personal Information.
5.4 Notwithstanding anything contained in this Policy or elsewhere, Company and its personnel shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
5.5 Further please note that Company does not ask you to share your password, credit card, debit card or online banking details with it. Please don’t respond to any such emails. Company shall not be held responsible for any loss, damage caused by responding to such emails and sharing information with third parties.
6. A Force Majeure Event shall mean any event that is beyond Our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
7. EU Resident rights
7.1.2. Right to access the Personal Information that are processed
7.1.3. Right to erase the information.
7.1.4. Right to rectification of the information.
7.1.5. Right to restriction of processing the specific data in certain cases.
7.1.6. Right to data portability of the Personal Information supplied to Satv by the 7.7 EU resident.
7.1.7. Right to object (opt-out) to processing.
7.1.8. EU residents can exercise these rights by raising a request directly at firstname.lastname@example.org or contact us at the information provided in paragraph 13 below.
8.1.1. The disclosure of information is allowed by law;
8.1.3. Use or disclose information of minors in order to protect the minors.
8.1.4. Company will not knowingly collect personal information from minors, except as set out above. Company will immediately take steps to delete such information if it discovers that the information is by minors only and the parents or legal representatives of the minors had not consented for and on behalf of the minors.
8.1.5. The definition of "minors" shall be in accordance with the relevant local regulations and laws.
10. Information storage and transmission/transfer
11. About Cookies
11.2. You may at any time disable cookies. By modifying your browser preferences, you can choose to accept all cookies, or to reject all cookies. You can still use Company’s IT data network even if you do not accept cookies.
11.3. We may use cookie-like technology, such as web beacons (or "pixel tags"), to send information from your device to server.
11.4. Web beacons are generally embedded in e-mail and online video. With beacon, we can read some specific information from your device, such as whether the e-mail was opened, device IP and so on. We will analyze the data collected through web beacons, in order to optimize the products and provide services that we believe suit you better. By accessing and using our services, you are deemed to agree that cookies and web beacons will be stored on your device.
13. Your consent and choice
13.2. You may at any time withdraw your consent to the collection, storage, use, disclosure, and transfer, of the information by us. When you wish to withdraw your consent, you can go settings and disable the functions by turning off the related button or you can notify your intention in writing to us by sending an e-mail to the contact address notified under paragraph 15 below. Your act of withdrawing shall be deemed a notification to us that you are withdrawing your consent to the collection, storage, use, disclosure, and transfer, of the information.
13.3. You may at any time review/ correct/ supplement/ add to, the personal information or information provided by you, by sending an e-mail to this effect notified under paragraph 15. We shall at no time be responsible/liable for the authenticity/ veracity of the personal information or information provided by you.